LODGE YOUR REFUNDS,RETRUNS AND EXCHANGES BELOW!
REFUNDS AND RETURNS
Only items purchased on the Cavallo Equestrian® Wa website can be returned to Cavalloequestrian.shop for refund or exchange. Refunds will be processed if a parcel is deemed lost or sent back to the company due to customer not receiving the parcel. A immediate refund will be processed.Items purchased in a department store, specially retailer or elsewhere must be returned to their original point of purchase.
Should you make an error when ordering online, Cavallo Equestrian® Wa will gladly exchange your item for the item you intended to purchase immediately. The returned item must be unopened and in its original salable condition. We will pay shipping cost for the product-parcel to be returned to our business. We ensure 100% customer satisfaction,because we care about you and we strive for the highest customer service.
We will ensure that we pack your order with the greatest of care and consideration of safety. But in the circumstance of your order arriving in a damaged state of items or error of goods received than ordered on line lodge a return,refund or replacement of goods,via our Refundid Portal.